We’ve taken the guesswork out of finding the best car insurance companies by analyzing important factors that will affect your customer experience.
We evaluated large auto insurance companies based on average rates for a variety of drivers, coverage features available, levels of complaints, grades for collision claims from auto body repair professionals, and how understandable the insurers’ websites are. See our top picks below.
Best Car Insurance Companies Of June 2022:
Geico:
Geico has very competitive car insurance rates for many types of drivers, which makes it worth a look if you want cheap auto insurance. Its low level of auto insurance complaints are another reason to consider Geico.
Collision repair grade: C-. Collision repair professionals surveyed by the CRASH Network gave Geico’s collision repair process only a so-so score.
Website readability: Geico’s website received a readability score of 28 out of 100, according to an analysis by VisibleThread, a language analysis platform. A score of at least 60 is preferred. Geico’s website is written at a 12th-grade reading level, making it difficult for the average reader to understand.
Nationwide:
Nationwide offers decent car insurance rates for some types of drivers and many helpful add-on coverages. The level of complaints against it for auto insurance is very low, making it a company to check out if you’re shopping for auto insurance. Notably, Nationwide offers both a usage-based insurance program and a pay-per-mile option for drivers who want to potentially lower their rates based on actual driving.
Travelers:
Travelers has decent rates overall for many types of drivers. The company also has many optional offerings that can give you better insurance protection, making it a good choice to look at when comparison shopping.
Collision repair grade: C+. Collision repair experts surveyed by the CRASH Network judged Travelers’ collision repair process to be just OK.
Website readability: Travelers’ website received a readability score of 40 out of 100, according to an analysis by VisibleThread, a language analysis platform. The preferred score is 60 or better. Travelers’ website is written at a 10th-grade level, making it moderately difficult for the average reader to understand.
USAA:
USAA has pretty affordable rates for motorists with many types of driving records, making it a good company for various driver profiles. Note that you must be a military member, veteran or military family member to be eligible for USAA insurance.
Collision repair grade: C+. Collision repair experts surveyed by the CRASH Network scored USAA as average for collision claims.
Website readability: USAA’s website received a readability score of 49 out of 100, according to an analysis by VisibleThread, a language analysis platform. A score of at least 60 is preferred. Long sentences and passive voice brought down USAA’s website readability score.
Auto-Owners Insurance:
Auto-Owners Insurance shines with its optional coverage options, its claims process and low level of complaints, which helps it overcome only average rates.
Collision repair grade: B+. Collision repair professionals gave Auto-Owners a fairly high mark for its claims service in an annual survey by the CRASH Network.
State Farm:
State Farm’s highly competitive car insurance rates and low complaint level make it worth checking out.
Collision repair grade: C. The CRASH Network’s survey of collision repair experts found State Farm’s collision repair process to be only average.
Website readability: State Farm’s website received a readability score of 47 out of 100, according to analysis by VisibleThread, a language analysis platform. A score of 60 or greater is preferred. Long and complex sentences brought down State Farm’s readability score.